Refund policy

Return & Refund Policy

At GetFitNexa, customer satisfaction is important to us.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos of the product and packaging.

Eligible returns:

• Damaged products

• Wrong items received

• Defective products

Non-returnable items:

• Used products

• Items damaged by misuse

• Products returned after 7 days of delivery

Refunds:
Once your request is reviewed and approved, refunds will be processed to the original payment method within 5–10 business days.

Please note:
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

To request a return or refund, contact us at:
support@getfitnexa.com

Thank you for shopping with GetFitNexa.